Danelle has a clinical background as an Occupational Therapist, and has led teams and services in the disability sector both in Australia and internationally for over 17 years. Danelle was also an inaugural Assistant Director and Acting Director for the National Disability Insurance Agency (NDIA), delivering the NDIS in Western Australia. Danelle is passionate about ensuring people with disabilities have choice and control over their lives, and supports teams across Therapy Focus to deliver the highest quality of clinical services with a focus on continuous learning. Danelle is dedicated to building and maintaining a workplace culture based on a foundation of transparency and trust, so that all staff can come to work and feel supported and valued in their role, and subsequently provide the best service they can to our customers.

Nicky has over 15 years of experience working with people with disabilities, their families and their support system. She is an Occupational Therapist with particular interest and experience in supporting people with sensory processing difficulties and associated behaviours of concern. She believes in working alongside customers and stakeholders in a collaborative, non-judgemental manner to improve a person’s quality of life. Nicky is passionate about upskilling and supporting other therapists and customers in their understanding of positive behaviour support. She believes in continuous improvement and supports her team to deliver the highest quality clinical services.

Crystal qualified as an Occupational Therapist in 2008 and initially joined Therapy Focus to work with children and families. She developed a strong interest in Assistive Technology and Home Modifications, and is a qualified complex Home Modifications Therapist with the NDIS. Crystal progressed into Team Leader, Assistive Technology and Home Modifications and was paramount in growing the team from two to fourteen staff over a five year period. After taking some time off to start a family, Crystal now works as a Clinical Manager. Crystal has strong skills in working with systems, funding, and processes to make sure services can be provided with quality, efficiency, and common sense at the forefront. She loves coming to work so she can support Team Leaders to work with their teams in supporting the lives of their customers.